Privacy Policy

Effective Date: May 16, 2025
Last Updated: May 16, 2025

At Orpheus, Inc., we respect your privacy and are committed to protecting any personal information you may provide to us through our website, apps, or other services.

1. Who We Are

Orpheus, Inc.
11710 Plaza America Dr. Suite 100, Reston, VA 20190
www.orpheusincorporated.com

We provide web design, app development, and video production services, including our Spectacle video recording and editing tool.

2. What Information We Collect

We may collect the following types of information:

  • Contact Information (e.g. name, email address, phone number) when you fill out a form, sign up for a service, or contact us directly.
  • Account Information if you register for our apps or services.
  • Payment Information for purchases or subscriptions (handled securely by third-party payment processors).
  • Usage Data such as browser type, pages visited, and device information through cookies and analytics tools.

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services.
  • Respond to inquiries and support requests.
  • Process payments and manage subscriptions.
  • Send important updates, promotions, or service announcements (you can opt out at any time).
  • Analyze website usage and marketing effectiveness to improve user experience and optimize advertising campaigns.

4. Cookies & Analytics

We use cookies and similar technologies, including from third-party services, to understand how visitors use our website and to enhance advertising performance. These include:

  • Google Analytics
  • ClickCease
  • HubSpot
  • Facebook Pixel
  • Twitter Pixel
  • RB2B Tracking

These tools may collect data such as your IP address, device information, browser activity, and interactions with our ads.

In particular, when you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors, including RB2B, to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these emails. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

You can also adjust your browser settings to block or delete cookies or use tools like Google Ads Settings to manage how your data is used for advertising.

5. Third-Party Services

We may share your data with trusted service providers (such as payment processors, CRM platforms, email marketing platforms, and advertising services) to help us deliver our services and marketing campaigns.
We do not sell your data to third parties.

6. Your Rights

You can:

  • Request a copy of the personal data we hold about you.
  • Request corrections or deletions.
  • Opt out of marketing communications at any time.

To exercise these rights, contact us at: support@orpheusincorporated.com

7. Data Security

We take appropriate security measures to protect your data, but no system is 100% secure.

8. Changes to this Policy

We may update this policy as needed. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this policy, contact us at:
Email: support@orpheusincorporated.com
Phone: 571-748-7627
Address: 11710 Plaza America Dr. Suite 100, Reston, VA 20190